Licensing

Tuner Error 4 during Activation
Symptom:  Tuner gives Error 4    Cause:  This error is typically generated when the user tries to activate a license behind a proxy.   Solution:...
Wed, 30 Mar, 2016 at 4:17 PM
Error: Allotted Activations Already Used
Symptom:  csTuner displays “Error: Allotted Activations Already Used” during Activation Procedure. Cause:  This error is displayed when the entered ...
Wed, 30 Mar, 2016 at 4:24 PM
VPN to Access Network License
When using a VPN to access network licenses, be aware of the following: the path to the license file must be the same on all machines using the license file...
Thu, 31 Mar, 2016 at 1:38 PM
Node License Activation Procedures
To activate a Node License (single workstation) of csTuner, follow the procedure in the attached document. If you have any questions please do not hes...
Thu, 7 Apr, 2016 at 2:50 PM
Site License Activation Procedures
To activate a Site License (also called a Network or Floating License) of your csTuner software, follow the procedure in the attached document. If y...
Thu, 7 Apr, 2016 at 2:54 PM
Deactivation Procedures (Node and Site License)
To deactivate your license of csTuner, follow the procedure in the attached document. If you have any questions please do not hesitate to create a H...
Thu, 7 Apr, 2016 at 2:59 PM
Upgrade to the Latest Version
If your software is covered under Maintenance, you are eligible to upgrade to the latest version of the csTuner Software.  To upgrade your software, follow ...
Thu, 7 Apr, 2016 at 4:52 PM
Determine Maintenance Expiration
To determine if you are covered under Maintenance and Support, follow the procedure in the "Check Software Maintenance Expiration Date" in the att...
Thu, 7 Apr, 2016 at 4:53 PM
Moving Licenses
The csTuner software and license may be moved within the same facility/plant.  To move your license: 1. Deactivate your license on the current installatio...
Thu, 7 Apr, 2016 at 4:57 PM